CIGA Design UK offer a 2-year extended warranty on all of our watches. During this time, if your watch develops a mechanical fault, or a fault due to the manufacturing process, you may return it to us for repair or replacement.
Warranty replacements are free to UK based customers and include free shipping.
IMPORTANT: Customers outside the UK will still receive free warranty replacements but will be liable for all costs associated with re-delivery.
Normal wear-and-tear or damage caused to the watch by accidents or mishandling/mistreatment is not included under the warranty, as well as damage caused to a watch due to submersion in water which is against the manufacturer's guidance. In particular, wear of the watch strap is not covered under warranty.
Modification of a watch by the addition or substitution of components by aftermarket products, which have not been provided by the manufacturer, will also invalidate the warranty. The use of aftermarket components can severely compromise the technical performance, reliability and waterproofness of the watch.