Reliability at the heart of what we do
Reliability is a primary concern for any potential watch purchase. With this in mind, should any CIGA Design watch develop a fault within the first twelve months (a period in which production issues would come to light) then the owner can expect a free replacement to their door. This way, our customers do not burden any risk and are left with a watch they can own and appreciate for years to come.
- On experiencing a production issue, the customer should contact firstname.lastname@example.org.
- CIGA Design UK will send a document requesting product photographs and a short video to accurately show the issue.
- On inspection of the photographs and footage, CIGA Design UK will start the warranty process.